Age limit and control
18 years old to create an account at Winhero and play. This is a legal requirement that applies to all players.
During registration you enter your date of birth. Winhero verifies this information when creating your account. If you are under 18 years old, you cannot open an account.
- Minimum age: 18 years
- Age verification when registering
- You are responsible for complying with local regulations
Play limits and self-exclusion
You can limit your play budget with various tools. Winhero allows you to set daily, weekly or monthly stake and wager limits.
If you feel you are losing control of your gambling, you can block your account for a set period or close it permanently. These features are available in your account settings.
- Set stake and wager limits as you wish
- Block your account for a set period
- Request permanent account closure
- Limits cannot be changed during a block
Self-test and warning signs
A self-test helps you think about your gambling behaviour. Winhero offers a self-test tool where you can check if gambling is having a negative impact on your life.
Recognise warning signs such as gambling with more money than you intend, gambling to forget problems, or hiding your gambling activities from others.
- Regularly evaluate your playing behaviour
- Use self-test tool for self-evaluation
- Avoid gambling beyond your means
- Do not use gambling as a way to solve problems
Local resources and support
Organisations in the Netherlands offer free support for people with gambling problems. These services are independent of Winhero and handle the issue confidentially.
Contact your local gambling advice centres if you feel gambling is becoming a problem. Professional help is available and can really help.
- Find national gambling problem hotlines
- Counselling and therapy are available
- Support groups offer support from like-minded people
- All services are confidential and non-judgmental
Gambling and health
Problem gambling can have serious consequences for your finances, relationships and mental health. It is important to recognise this early and seek help.
Gambling should be entertainment, not a way to earn money or pay off debts. Only play with money you can afford to lose.
- Set budgets and stick to them
- Never use gambling to recover debts
- Take regular breaks from gambling
- Talk to friends and family if you are worried
FAQ
What is the minimum age to play at Winhero?
You must be at least 18 years old. This is checked when you register.
How can I limit my play budget?
Log in to your Winhero account and go to settings. You can set daily, weekly or monthly stake and wager limits there.
Can I temporarily block my account?
Yes. You can block your account for a set period via your account settings. Contact Winhero support if you need help.
Where can I get help if I have gambling problems?
Contact national gambling advice centres or support groups in the Netherlands. These organisations offer free, confidential support.
Is there a self-test I can do?
Yes. Winhero offers a self-test tool where you can evaluate your gambling behaviour and determine if you need help.
